Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or purchase home utility and kitchen appliances from our website. By using our website, you agree to the terms outlined below.

1. Information We Collect

When you register, place an order, or contact us, we may collect:

Full Name
Email Address
Phone Number
Billing & Shipping Address
Order Details
Payment Information (processed securely via third-party payment gateways)

We may also collect non-personal information such as IP address, browser type, device information, and browsing activity to improve website performance.

2. How We Use Your Information

Your information is used to:

Process and deliver your orders
Send order confirmations and shipping updates
Provide customer support and product assistance
Improve website functionality and product offerings
Inform you about new products, offers, and promotions (if opted-in)
Ensure website security and prevent fraud

3. Payment Security

All payments are securely processed through trusted third-party payment providers. We do not store your credit/debit card details or sensitive financial information.

4. Sharing of Information

We do not sell, trade, or rent your personal information.

Your information may be shared only with:

Courier and delivery partners
Payment gateway providers
Service providers (if installation/support is required)
Legal authorities if required by law

5. Cookies Policy

Our website uses cookies to enhance user experience, track website usage, and remember preferences. You can disable cookies in your browser settings if desired.

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate details
Request deletion of your data (subject to legal requirements)
Opt out of promotional communications

You can contact us through our website support page to exercise these rights.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our official website contact page or support email.